Hedge Trimmers FAQs

Here you can find the most frequently asked questions about our hedge trimmers.
FAQs
Are replacement blades available?

No. The blade is a part of the motor assembly and is not able to be easily replaced by the customer—the blade should be sharpened instead. In most cases, it is required to take the unit to a qualified technician for sharpening. We do not advise the customer to sharpen hedge trimmer blades themselves unless they are familiar with this task.

What should I do if the blade has jammed (motor hums, blades not moving)?

Option A – Model has an anti-jamming function: If the branch is blocked in the blade, press the anti-jamming button on the control panel, the blade will reverse twice then the branch will release. You can clean the blades by removing any other dirt and debris using a paint brush and then applying a light machine oil—WD-40 or a similar product is recommended.

Option B – Model does not have an anti-jamming function: To fix a jam, start by removing the battery or unplugging your unit. Clear the debris and then clean the blades by removing any dirt and leftover debris using a paint brush and then applying a light machine oil—WD-40 or a similar product is recommended.

What is the run time?

Hedge trimmers that come with a 2.0Ah battery can provide up to 50 minutes of run time under a light load. However, run time will vary depending on the battery and how the trimmer is being used.

What is the cutting capacity?

Depending on the model, cutting capacity varies between 1,5 cm or 3 cm. Refer to the owner’s manual for specifics.

Why will my hedge trimmer not turn on?

A lot of the time this means the battery has not been fully inserted. On both the charger and the unit, you will know the battery is properly secured in when you hear a click sound. You will also be able to determine if the battery is fully inserted if you are not able to pull the battery back out without pushing the release button located on the battery. If the handle rotates, ensure that it is locked in position or the unit will not start.