Chainsaws FAQ
Here you can find the most frequently asked questions about our Chainsaws
FAQs
What is the run time?
The run time of a chainsaw is measured in cuts per charge. The number of cuts per charge or “runtime” that you receive would depend on the load acting on the saw (i.e., the thickness and type of wood being cut) as the chainsaw would use more battery power on tougher and thicker objects being cut.
How thick of a branch can I cut with a pole saw?
Pole saws are typically used on branches less than 15 cm in diameter.
Why isn’t my chainsaw turning on?
For chainsaws with an active chain brake, please ensure that it has not been accidentally engaged. If it has, simply pull it towards you and attempt starting the saw again. If the saw still will not start or your saw does not have an active chain brake, please make sure that the battery is fully charged and has been properly engaged in the saw prior to starting.
How large of a branch/log can I cut with a chainsaw?
If you are looking to cut logs with one pass, the log needs to be about 5cm smaller than the bar. However, there are many techniques to use a chainsaw for larger cuts.
What oil do I use with my chainsaw?
Our chainsaws and pole saws use a standard biological bar and chain oil. You can purchase this from your local hardware store—no specific brand name is required.