This privacy policy explains how Sunrise Global Logistics, LLC, licensee of the GreenWorks Tools brand (“GreenWorks Tools”), may gather and use information you provide on our websites (“Websites”).  We or our service providers may collect Personal Information (information that can be used to identify you as an individual) such as your name, email address, telephone number, home address, gender, product or services preferences, shopping preferences, reviews you submit, demographic information (such as zip code, age), or payment information (such as account or credit card number). The types of Personal Information collected may vary depending on your use of the features of the Websites. For example, your credit card number and other payment-related information may be collected in connection with your purchase of products and/or services through the Websites. We post customer testimonials/video testimonials on our Websites which may contain personally identifiable information. If we want to post a customer’s name along with their testimonial, we obtain the customer’s consent via email prior to posting the testimonial.  We reserve the rights to use all reviews posted on our site www.greenworkstools.com and other social networking sites.

1.  POLICY SCOPE

This privacy policy applies to your use of the Websites and GreenWorks Tools’ treatment of information, including Personal Information, collected by or on behalf of GreenWorks Tools through the Websites. Your use of linked or associated websites, or websites to which you may be directed, may be subject to different or additional terms, notices and policies, and such terms, notices and policies shall control as to those websites. For information regarding the collection and use of information on any of those websites or other third party sites, please refer to the terms of use and policies provided by those websites.

NOTE: THIS PRIVACY POLICY DOES NOT APPLY TO INFORMATION YOU PROVIDE, EITHER VOLUNTARILY OR INVOLUNTARILY, THROUGH RESPONSES TO SOME SURVEY REQUESTS INITIATED AT THE GREENWORKS TOOLS SITES.  SUCH INFORMATION WILL BE GOVERNED BY THE APPLICABLE PRIVACY POLICY(IES) OF YAHOO! INC. OR OTHER THIRD PARTIES.

2. USE OF INFORMATION

The information gathered allows us to determine such things as which parts of our Websites are most visited or used, what products are browsed and/or purchased, the effectiveness of our Websites, and difficulties visitors may experience in accessing our Websites. Cookies are also used to keep track of items you put into your shopping cart, and to tell us whether you have visited our Websites in the past.

With this information, we can improve the quality of our visitors’ experience on our Websites and through our emails by recognizing and delivering more of the most desired features and information, determining how to best direct visitors to our Websites, and, in some cases, resolving access difficulties. Information we collect through cookies or technology may be combined with other personal information you provide to us on our Websites.

3. SHARING OF INFORMATION

Except as described here, we will not provide any of your Personal Information to any third parties without your specific consent. We may share non-Personal Information, such as aggregate data and Usage Information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Notice and in the following circumstances:

Third Parties Providing Services On Our Behalf.  We may share your Personal Information with third parties that perform functions on our behalf (or on behalf of our partners) such as service providers that host or operate our Websites, analyze data, process transactions and payments, fulfill orders or provide customer service; advertisers; sponsors or other third parties that participate in or administer our promotions, contests, sweepstakes, surveys or provide marketing or promotional assistance and “powered by” partners or partners in co-branded sites. Your Personal Information may also be shared by third parties on our behalf to provide you with product information and promotional and other offers.

Your Agreement To Have Your Personal Information Shared.  While on our Websites, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook or Twitter. If you agree to have your Personal Information shared, your Personal Information will be disclosed to the third party and the Personal Information you disclose will be subject to the privacy policy and business practices of that third party.

Legal Disclosure. We may transfer and disclose your information to third parties to comply with a legal obligation; when we believe in good faith that the law or a governmental authority requires it; to verify or enforce our Terms of Use or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect our rights or property or security of third parties, visitors to our Websites or the public.

4. THIRD PARTIES

We may receive information about you from third parties. For example, if you are on another website and you opt-in to receive information from GreenWorks Tools, that website will submit to us your email address and other information about you so that we may contact you as requested. You may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow us to collect (or the third party to share) information about you, including Usage Information and Personal Information such as lists of your friends, “likes”, comments you have shared, groups and location. Services like Facebook Connect give you the option to post information about your activities on our Website to your profile page to share with others within your network. In addition, we may receive information about you if other users of a third party website give us access to their profiles and you are one of their “connections” or information about you is otherwise accessible through your “connections’” web page, profile page, or similar page on a social networking or other third party website or interactive service. We may also receive information about you from third-party data providers. We may supplement the information we collect about you through the Websites with such information from third parties in order to enhance our ability to serve you, to tailor our content to you and/or to offer you opportunities to purchase products or services that we believe may be of interest to you.

5. RIGHTS

You may always direct us not to share your Personal Information with third parties (other than our service providers), not to use your Personal Information to provide you with information or offers, or not to send you newsletters, emails or other communications by: (i) modifying your registered user information on the Websites; (ii) sending us an email at info@greenworkstools.com; (iii) contacting us by mail at GreenWorks Tools Digital Customer Service, P.O. Box 3130, Mooresville, NC 28117; or (iv) following the removal instructions in the communication that you receive. Your opt-out request will be processed within 30 days of the date on which we receive it.
If you wish to modify, verify, correct, or delete any of your Personal Information collected through the Websites, you may edit your registered user information or contact us at the above address or email. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through the Websites. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Information. It may not always be possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. We will retain your information (including geo-location data) for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at marketing@greenworkstools.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not control certain privacy settings and preferences maintained by our social media partners like Facebook and Twitter. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.

6. TARGETING/OPT OUT

We may use third party ad network providers to help present ads on the Websites, as well as other service providers to evaluate and provide us with information about the use of the Websites and viewing of our content. Such providers may place and access cookies, pixel tags, or similar technologies on your Device to serve you ads or other content personalized to your interests which they infer from your browsing on the Websites and other sites you have visited. In doing so, the provider collects or has access to non-Personal Information such as your Usage Information. The use of cookies, pixel tags, or similar technologies by these providers is subject to their own privacy policies, not ours.

7. DEMOGRAPHIC

The Websites are not directed to children under 13. We do not knowingly collect, use or disclose personally identifiable information from anyone under 13 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.

8. SECURITY

If you are using one of our Websites with an online store, we designed our online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts your information while it is being transmitted to us. Browsers that do not meet this requirement may be prevented from navigating the online store section of our Websites. We also use firewalls and other technical, administrative and physical measures to protect the information that you provide to us.

We take information security seriously; however, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Websites and provide us with your information at your own risk.

9. OTHER SITES

The Websites may contain links to other sites that we do not own or operate. This includes links from advertisers, sponsors and/or partners that may use our logo(s) as part of a co-branding or co-marketing agreement. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies or practices. These other sites may send their own cookies to your Device, they may independently collect data or solicit Personal Information and may or may not have their own published privacy policies. You should also independently assess the authenticity of any site which appears or claims that it is one of our Websites (including those linked to through an email or social networking page).
The Websites may make available chat rooms, forums, message boards, and news groups. Remember that any information that you disclose in these areas becomes public information and is not subject to the provisions of this Privacy Notice.

10.  CONSENT

The Websites are governed by and operated in, and in accordance with the laws of, the United States, and are intended for the enjoyment of residents of the United States. GreenWorks Tools makes no representation that the Websites are governed by or operated in accordance with the laws of any other nation. Given that we are an international business, our use of your information may involve the transmission of data on an international basis.  By using or participating in any service and/or providing GreenWorks Tools with your information, you consent to the collection, transfer, storage and processing of your information outside of your jurisdiction of residence, consistent with this Privacy Policy.

By using the Websites, or providing us with any information, you (a) acknowledge that the Websites are subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.

11.  CHANGES

We may update this Privacy Notice to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

12.  CONTESTS/SWEEPSTAKES

Any sweepstakes, contests, games and/or promotional offers accessible on the Websites are governed by specific rules and/or terms and conditions. By entering a sweepstakes or contests or participating in such games or promotional offers available on the Websites, you will be subject to those rules and/or terms and conditions. It is critical that you read the applicable rules and/or or terms and conditions, which are linked from the particular page or activity. To the extent of any conflict between those rules and/or terms and conditions and these Terms, the rules and/or terms and conditions for the sweepstakes, game or promotional offer will govern, but only to the extent of the conflict. Any sweepstakes, contests, games and/or promotional offers made available or advertised on third party sites accessible from the Websites (such as those of social media partners like Facebook and Twitter), in addition to being subject to the specific rules and/or terms and conditions applicable to your participation in such feature(s) on the Websites, will also be subject to the rules and/or terms and conditions applicable to your participation in such feature(s) on those third party sites.

13. BUSINESS COMBINATIONS

If Sunrise Global Logistics, LLC were ever merged with or acquired by another company, or if it acquires another business entity or is involved in a corporate reorganization or other change of control or if we sell substantially all the assets of a division, some or all of the personal information collected about you could be shared with this entity or it may be retained by Sunrise Global Logistics, LLC.

14. INFORMATION COLLECTED AUTOMATICALLY

Usage Information. Whenever you visit or interact with the Websites, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Websites are accessed and used (“Usage Information”). Usage Information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on the Websites.

Device Identifier. We or our service providers automatically collect your IP address or other unique identifier (“Device Identifier”) for the Device (computer, mobile phone, tablet or other device) you use to access the Websites. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer the Websites, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your shopping cart, and gather broad demographic information for aggregate use.

Cookies; Pixel Tags. The technologies used on the Websites to collect Usage Information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit the Websites), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). Cookies may also be used to associate you with social networking sites like Facebook and Twitter and, if you so choose, enable interaction between your activities on the Websites and your activities on such social networking sites We, or our vendors, may place cookies or similar files on your Device for security purposes, to facilitate site navigation and to personalize your experience while visiting our Websites. A pixel tag may tell your browser to get content from another server.

15.  ACCESSING YOUR INFORMATION

Under the laws of some jurisdictions, you may have the right to request details of your personal data which we collect. If permitted by law, we may charge you a small fee for providing you with such information. If you would like to make any such request, please contact our customer service department at the email address provided below.

16. CONTACT US

If you have any questions or concerns about this Privacy Policy, the practices of the Websites, or your experiences with the Websites, please contact us at:
Attn: Privacy Questions
Sunrise Global Logistics, LLC, licensee of GreenWorks Tools brand
P.O. Box 3130
Mooresville,
North Carolina 28117

Re: GreenWorks Tools Privacy Policy
E-Mail: info@greenworkstools.com


World Headquarters

Greenworks Tools
P.O. Box 3130
Mooresville,
North Carolina 28117
USA


Greenworks Tools Europe

Wankelstraße 40
50996 Cologne (Germany)
Tel: +49 (0)223648000 0